The hour clearly states that it's open until 6pm. There were 4 of us waiting for over 15 minutes last night. We knocked on the window and rang the door bell. One lady finally waddled to the window and told us that it's been closed for today and pointed at the sign. We were like what sign?!? If the sign of hours state that it's open till 6, the windows should be open also. People have to be at work during the day. Of course people will be coming in after 5pm!! These people are so freaking lazy, it's unbelievable!!!
Staff is extremely rude. They leave lines of customers to take breaks. I recommend driving the extra to a different location.
I have been here many times to mail cards, small packages and large packages. I'm always in and out quickly. I appreciate the service our postal workers provide.
If I could leave less then one star I would, was supposed to receive package yesterday and the tracking states "receptacle blocked" and then 30 minutes later "no access". No possible way, I live in a house and someone was home. I called 4 times so far today to try to get it figured out, no answer. It looks like I am going to have to actually go to the post office just to find where my package is. They are useless.
I️ was in this store at 5:45pm on a Tuesday night. The lobby closes at 6pm. At 5:55pm, the only employee here, Tracy, told me that I would need to wait for the person who was unloading the truck to take care of me. She literally clocked out and grabbed her lunch tote while I was standing at the window waiting. It would have taken her an additional 30 secs to complete my transaction and she still would have clocked out at 6pm. I’m still here... 6:15pm. Unbelievablely bad customer service
United States Postal Service is a US Post Office based in Ferndale, Michigan. United States Postal Service is located at 22681 Woodward Ave, Ferndale, MI 48220, USA.
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